Terms And Conditions

Introduction

The following terms and conditions constitute the agreement between you and Burnt Oak Mini Cabs. By booking a taxi and utilizing our service, you unequivocally acknowledge and accept the terms and conditions outlined in this agreement.

1. Definitions

In this agreement, "Burnt Oak Mini Cabs ”, we, or us refers to the service provider, while "you" and "you're" encompass any individual, business, or company making a reservation with us.

2. Booking

2.1 You are responsible for allowing sufficient time for your journey to ensure timely arrival, including airport transfers where adherence to specific flight check-in times is critical. Burnt Oak Mini Cabs shall not be held responsible for any delays resulting from your failure to allocate adequate time for reaching your destination or being ready for pickup at the scheduled time.

2.2 You are responsible for selecting a vehicle of suitable size to accommodate all passengers and luggage. Burnt Oak Mini Cabs does not guarantee the carriage of an excessive amount of luggage, and it's important to note that a child, regardless of age, is considered a single passenger.

2.3 If wheelchair access is required, please specify this when making your booking.

3. Prices & Payment

3.1 Burnt Oak Mini Cabs provides quotes based on the information you provide. All prices, unless stated otherwise, are exclusive of VAT, which will be charged separately if applicable. We reserve the right to adjust the quoted price in case of substantial changes to the itinerary.

3.2 Our quoted price includes a 45-minute waiting period after the designated landing time, as well as airport parking charges. Any waiting time exceeding this limit will be subject to standard Burnt Oak Mini Cabs waiting rates. While we make efforts to monitor flight details and adjust our service for delays, such adjustments are not obligatory.

3.3 Upon acceptance of a quote from us, you will receive a booking confirmation. It is your responsibility to review this confirmation for accuracy. Failure to notify Burnt Oak Mini Cabs of any errors may result in delays or additional costs for which we shall not be held liable.

3.4 Payment for our services can be made in cash, by credit card, or by debit card.

4. The Service

4.1 You are responsible for the conduct of all passengers during the journey. Any soiling, damage, or adverse impact on the vehicle caused by passengers may result in cleaning fees.

4.2 Eating, drinking, or smoking in the vehicle is strictly prohibited.

4.3 All children in the vehicle should be appropriately restrained according to their height, weight, and age.

4.4 We are not permitted to carry more passengers than allowed by our licensing or insurance.

5. Cancellations

5.1 In case you need to cancel your booking with Burnt Oak, please notify us as soon as possible. If a vehicle is canceled after dispatch, a charge will be applied based on the time and distance covered by the driver up to the point of cancellation.

5.2 If you booked through our online system and canceled before dispatch, there may be a charge levied on the original payment.

6. Liability

6.1 While Burnt Oak Mini Cabs strives to ensure punctual arrivals at your destination, we are not liable for losses incurred due to delays beyond our control. There are no circumstances under which Burnt Oak Mini Cabs accepts liability for any losses suffered by you or your business.

6.2 You assume all risk for your luggage.

6.3 In the event of a breakdown during your journey with Burnt Oak, we will make reasonable efforts to provide an alternative vehicle for you to complete your journey as promptly as possible.

6.4 You agree not to hold Burnt Oak Mini Cabs liable for any expenses, damages, costs, or losses resulting from any act or omission by anyone in your party.

6.5 No party can exclude or limit liability for personal injury or death caused by negligence, fraudulent misrepresentation, willful default, or any other matter that is unenforceable under applicable laws.

7. Termination

7.1 We reserve the right to terminate or refuse a booking immediately if any vehicle or driver is put at risk by you or any other passenger through abuse, violence, or damage. No refunds will be issued for terminated journeys.

8. Miscellaneous

8.1 Burnt Oak Mini Cabs may delegate its obligations as outlined in this agreement. You are not permitted to assign, delegate, or transfer any rights or obligations under this agreement.

Airports We Cover

We Cover All Famous Airports In London With Our Expert 24/7 Airport Transfers in Burnt Oak - View All Airports

Download Our Mobile App - Burnt Oak Mini Cabs

DOWNLOAD OUR MOBILE APP

Want to get the best offers and features? Download our mobile application for android or iphone. Our app offers features like easy to use, online payment, minicab tracking, trip history, favorite locations, discount offers, live chat with drivers, and customer support. Click on below links and download now

Our Services in Burnt Oak

We Offer 24/7 Minicab Service, Minibus Service, Airport Transfer Service - View All Services

Our Fleet In Burnt Oak

Our fleet includes Saloon Cars, Estate Cars, MPV Cars, VIP Cars, 8 Seater Minibuses and Wheelchair Accessible Minicabs

Saloon Cars in Burnt Oak - Burnt Oak Mini Cabs

Saloon Car

  • Passengers: 4
  • Luggage: 2
  • Hand Bags: 2
Estate Cars in Burnt Oak - Burnt Oak Mini Cabs

Estate Car

  • Passengers: 4
  • Luggage: 3
  • Hand Bags: 2
MPV Cars in Burnt Oak - Burnt Oak Mini Cabs

MPV Car

  • Passengers: 5
  • Luggage: 3
  • Hand Bags: 3
Wheelchair Accessible Taxis in Burnt Oak - Burnt Oak Mini Cabs

Wheelchair Car

  • Passengers: 4
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  • Wheelchair: 1
VIP Cars in Burnt Oak - Burnt Oak Mini Cabs

VIP Car

  • Passengers: 4
  • Luggage: 2
  • Hand Bags: 2
8 Seat Minibuses in Burnt Oak - Burnt Oak Mini Cabs

8 Seat Minibus

  • Passengers: 8
  • Luggage: 6
  • Hand Bags: 6
Our Testimonials - Burnt Oak Mini Cabs
Jordan Page (Customer)
Overall I had a good experience and really like their Heathrow airport transfer service. The minicabs fares are also worth as per industry standards. Recommended
Amelia Kennedy (Regular Customer)
Excellent communication and customer support which is essential for such a service. Our driver was an expert he was polite and helpful. He was aware of all the routes. They provide affordable fares. I recommend it.
Ethan Goddard (Regular Customer)
Highly professional airport transfer service. Always on time pick up at the airport and also safely driven by the expert driver to my home. I enjoyed their service, and will be using their airport transfer service again in the future!